# Access Points Names (APNs)

An Access Point Name (APN), which must be configured on your IoT devices, establishes a connection between the devices, the TELUS IoT network, and downstream services (internet, VPN tunnel, etc.).

**Shared APN**: m2m.telus.iot

**Public Static IP APN:** psw\.telus.iot

... Please submit a support request to have Public Static IPs assigned to your SIMs.&#x20;

[Learn more about Shared APNs](/iot-console-1/access-points-names-apns/shared-apns.md)

**Private APN**: the name will be defined during the order process

[Learn more about Private APNs](/iot-console-1/access-points-names-apns/private-apns.md)


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